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Let’s be real — monitoring SIP traffic can feel like trying to chase down a raccoon in a data center: chaotic, loud, and a little bit pointless unless you know exactly what you’re looking for. Over the years, I’ve developed a few strategies (and a high tolerance for packet capture rage) that help me make sense of what’s going on when users scream, “My call dropped!” 🛠️ Oracle EOM: The SIP Whisperer If you’re lucky enough to be using Oracle Enterprise Operations Monitor (EOM), you know it’s basically Wireshark with a suit on. It decodes SIP dialogs, tags retransmissions, highlights 4xx/5xx errors, and even lets you search by Call-ID or phone number (bless it). ...

Thanks for stopping by! AWS Insiders is a growing collection of tools, posts, and technical guides based on real-world experience in cloud, voice, and network engineering. Here you’ll find: Cloud automation tools Hands-on AWS guides Observability and support tips Behind-the-scenes insights from an active TAM New content is added regularly, so check back soon or follow me on GitHub and LinkedIn for updates. Let’s build something better in the cloud — together. ...

Explore new features in CloudWatch for observability and insights. Read the full article here

A new high-performance storage class for latency-sensitive applications. Read the full article here

Build generative AI applications that can execute tasks using agents. Read the full article here